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Calls Expert
Customer-focused sales and support specialist with strong cold-calling skills.
NigeriaCalls Expert at Specialty Life Insurance
Conducted remote cold calling and pre-qualification for insurance programs, building rapport and handling objections to maintain engagement and convert prospects. Maintained accurate records of interactions and improved lead qualification consistency.
Cold CallingLead QualificationObjection HandlingCRM ManagementClient EngagementRemote SalesRecord keeping
Conducted cold outreach to restaurants, hotels, and companies to generate leads for art curation and installation, booked meetings with decision makers, and managed follow-up communications. Qualified prospects and supported proposal delivery to increase meeting conversions.
Cold CallingLead GenerationLead Follow UpSales DevelopmentStakeholder Engagement
Completed the ALX Africa Virtual Assistant certification in 2025.
Completed the ALX Africa Virtual Assistant certification in 2025.
Completed studies in business administration at West African Union University in Cotonou from 2018 to 2020.
Completed studies in business administration at West African Union University in Cotonou from 2018 to 2020.
Completed an Ordinary National Diploma (OND) in Business Administration at Delta State University from 2015 to 2017.
Completed an Ordinary National Diploma (OND) in Business Administration at Delta State University from 2015 to 2017.
Assisted customers with transactions and account support, resolved inquiries and complaints, and supported teller operations while adhering to banking policies and regulatory requirements. Educated clients on banking products and digital platforms to improve adoption.
Customer ServiceComplaint ResolutionDigital BankingRegulatory ComplianceCommunication Skills