Roberta Prado

Senior Risk Manager

Amazon

Translate complex global regulation into operational guidance and controls. Redesigned a manual process with GenAI, cutting effort by 50% and freeing 2 of 8 FTEs.

GenAIRisk ManagementRegulatory ComplianceKRI DashboardsProcess Automation

Senior Contract Operations Manager

AWS

Owned governance and commercial risk for 300+ high-value agreements per quarter with zero audit findings. Created contracting metrics and playbooks, cutting drafting time by 60%.

Contract ManagementGovernanceRisk ManagementCLM ToolsRate NegotiationProcess Improvement

Contract Manager

BT (British Telecom)

Owned contracts and RFP processes for Corporate and NHS portfolios, linking contract management with category strategy. Increased contract revenue by 13%.

Contract ManagementRFPCategory StrategyNHSRevenue Growth

Procurement OPS Lead

The Goodyear Tire & Rubber Company

Owned the HR category, sourcing recruitment and temporary staffing services, payroll software and outsourced payroll. Managed US$60M in annual indirect spend across three regions.

ProcurementCategory ManagementRFPRate NegotiationSupplier PerformanceTableauSpend Analytics

Director of Contract Governance

Built and led the contract and supplier governance function across 50+ sites, leading a team of 16. Governed outsourced services for 4,000+ workers, achieving 16% annual savings.

Contract GovernanceSupplier ManagementKPI ManagementSLARate NegotiationBudget ManagementTeam Leadership