Robert BARSOUM

Transformation Leader

Leading transformation initiatives to converge processes and resources between Air France and KLM and other group companies, covering Sales Support, HR administration and tools, and Procurement.

Transformation ManagementStakeholder ManagementProcess ImprovementProcurementHR Administration

Founder & Consultant

Business consulting and coaching for startups across business models and plans, go-to-market strategy, customer experience (CX) and user experience (UX).

Business ConsultingCoachingGo To Market StrategyCustomer ExperienceUser Experience

Business Owner

Managed product management and optimization of planning, rostering and training applications for cockpit crew, cabin crew and Crew Training departments. Led product IT innovation and maintenance projects, managed a team of approximately 20 Product Owners and Business Analysts.

Product ManagementIT InnovationSaaSTeam LeadershipStakeholder Management

Founder & CEO

Created a B2B mobile application for iOS and Android serving the hybrid-work and workplace sector. Led product design, IT development, business and financing planning, marketing and digital strategy, customer workshops and surveys, sales, community building, growth hacking, fundraising and acquisition.

Product DesignMobile AppsiOSAndroidBusiness PlanningMarketingDigital StrategySalesCommunity BuildingGrowth HackingFundraising

Executive Director, Operations

Led B2B contract office furniture operations as a member of the executive committee, reporting to the Board. Directed Customer Service, Design, Pricing and Contracts, Proposals, Project Management, Logistics, and Installation Services, and restructured French operations following a merger.

Operations ManagementB2BCustomer ServiceDesignPricingContractsProject ManagementLogisticsInstallation ServicesProcess ImprovementKPI Design

Director, Project Management and Sales of Services

Led an EMEA hybrid team focused on future-of-work research, innovation initiatives and the creation and rollout of new business models and processes. Created and structured KPI reporting to support new value-added services, and developed programs including direct sales, Furniture as a Service (FaaS), recycling and eco-services, project management and consulting services.

Project ManagementSalesServicesKPI ReportingInnovationBusiness ModelsFurniture as a ServiceRecyclingEco ServicesConsulting

Co-Founder & COO

Co-founded and operated a pure-player digital B2C e-commerce marketplace dedicated to animal products.

EcommerceB2CMarketplaceOperations

Project Management – Engineering and Architectural Design

Jacobs

Managed engineering and architectural design teams for French organizations serving international clients in EMEA. Represented technical design teams with customers and led product management, application of local codes and standards, schedules, budgets, value engineering and contract negotiations.

EngineeringArchitectural DesignProject ManagementValue EngineeringContract NegotiationBudget Management

Program Management – Owner Representative

Represented clients and managed construction projects, including program definition, technical design team selection, budget creation and approvals, construction permits, inspection bodies and internal change management.

Program ManagementConstructionBudget ManagementChange ManagementPermitsInspections

Project Management – Engineering and Architectural Design

Supported engineering and architectural design work for international projects in the Middle East, including customer-facing technical coordination, schedules, budgets, local standards, value engineering and contract negotiations.

EngineeringArchitectural DesignProject ManagementValue EngineeringContract NegotiationBudget Management

Program Management – Owner Representative

Represented clients and managed high-profile construction projects from program definition and consultant selection through budget management, permits, inspections, contractor requisition approvals and change management.

Program ManagementConstructionBudget ManagementPermitsInspectionsChange Management

Project Management – General Contractor

Managed building construction trades, including tender packages, bid analysis, subcontract negotiations, field coordination, design modifications, value engineering and site safety. Worked on large-scale, fast-paced high-rise building projects in multidisciplinary teams.

Construction ManagementTender PackagesBid AnalysisContract NegotiationField CoordinationValue EngineeringSite Safety

Project Management – General Contractor

Managed building and civil construction trades, including tender packages, bid analysis, subcontract negotiations, field coordination, design modifications, value engineering and site safety.

Construction ManagementTender PackagesBid AnalysisContract NegotiationField CoordinationValue EngineeringSite Safety