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Portfolio Operations Associate
Portfolio Operations Associate at Bombadil Capital, driving portfolio growth and reducing customer churn by 25%.
United StatesPortfolio Operations Associate at Bombadil Capital
Developed the firm's 5-year strategy and vision, launched go-to-market strategy driving 10% revenue growth, and spearheaded customer lifecycle management reducing churn by 25%. Drove back-office efficiency with AI-enabled solutions and built M&A pipeline.
StrategyGo To MarketCustomer Lifecycle ManagementAI SolutionsM&AFinancial Modeling
Owned product for a civic safety platform, managed $2M+ funding, and pioneered an AI-enabled incident classification tool achieving 94% accuracy. Architected monitoring and alerting across AWS workflows and orchestrated cross-functional teams.
Product ManagementAIAWSIncident ClassificationStakeholder ManagementCross functional Leadership
Led mobile product portfolio for a national healthcare provider, improving app store rating from 3.4 to 4.6 and securing $550K+ in additional revenue. Directed onshore and offshore teams, reducing deployment cycle time by 60% and production incidents by over 50%.
Mobile Product ManagementSQLincident analysisTeam LeadershipRecruitmentRoot Cause Analysis
Won a $1.2M competitive client bid for enterprise testing and standardized release quality-control processes, reducing post-production rollbacks by 20%. Coached 20+ technical leads on new testing standards, accelerating release execution by 40%.
Project ManagementTestingxUnitCode CoverageCoachingRelease Management
Resolved high-volume incidents for a healthcare member portal, earning top ticket closer in 2019. Identified recurring incident patterns and automated client status reports, improving issue visibility and reducing manual reporting.
Incident ManagementHealthcare PortalsAutomationReportingProcess Improvement
Full-time MBA program at the University of Virginia Darden School of Business, expected to complete in May 2025. Recipient of UVA School Foundation and Consortium for Graduate Study in Management scholarships.
Full-time MBA program at the University of Virginia Darden School of Business, expected to complete in May 2025. Recipient of UVA School Foundation and Consortium for Graduate Study in Management scholarships.
Bachelor of Science in Electrical and Computer Engineering, completed in December 2018. Research Laureate with a funded thesis on 3D radar signal processing for multi-vehicle tracking.
Bachelor of Science in Electrical and Computer Engineering, completed in December 2018. Research Laureate with a funded thesis on 3D radar signal processing for multi-vehicle tracking.
Profile sourced from Himalayas.