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IT/Salesforce Analyst
IT Specialist at ILOCOS GRP. MANAGEMENT OPC who cut ticket resolution time by 30% and automated remote onboarding.
PhilippinesIT/Salesforce Analyst at Ilocos GRP. Management OPC
Delivered remote technical support and administered Salesforce, NetDocuments, and Okta. Achieved 30% reduction in ticket resolution time and 40% reduction in unauthorized access incidents.
SalesforceNet DocumentsOktaMicrosoft IntuneJamf ConnectRemote SupportTroubleshootingData ManagementAutomationReportingSecurity PoliciesSSOMFANetwork Monitoring
Validated lot data for the Digital Cadastral Database Cleansing, achieving 98% accuracy. Maintained LAMS Philippines server and PLS systems, ensuring 99.9% uptime.
Data ValidationData CleaningGISLAMSPLsQuality AssuranceTechnical Support
Validated lot records and compiled daily summaries, achieving 95% match rate. Generated manifold maps for flagged lots, aiding in correction of over 5,000 spatial anomalies.
Data EntryData ValidationGISLAMSQuality Assurance
Reconstructed damaged cadastral maps and LDC sheets, restoring over 3,000 historical land records. Encoded and validated lot data using DCDB tools.
Data ReconstructionGISDCDBData ValidationField Research
Collated and verified data from encoders, improving data consistency. Restored LDCs from old and damaged cadastral maps, contributing to recovery of over 2,500 land parcels.
Data CollationData VerificationGISDCDBData Restoration
Managed daily outputs from encoders, improving data flow efficiency by 30%. Validated and reconstructed LDCs using DCDB tools, restoring over 2,000 land records.
Data ManagementGISDCDBTechnical SupportField Verification
Validated and uploaded scanned PRS'92 LDC sheets into LAMS Philippines, enabling digital access to over 1,200 legacy records. Supported administrative tasks for LAMS Phase I rollout.
Data EntryDocument ManagementLAMSAdministrative Support
Pursued a Master's in Information Technology, earning 33 units without completing the degree.
Earned a National Certificate II in Computer Systems Servicing in April 2016.
Earned a National Certificate II in Computer Systems Servicing in April 2016.
Completed a Bachelor of Science in Information Technology.
Profile sourced from Himalayas.