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European Manager & Global Operations Lead
I lead global AV and video conferencing operations for enterprise collaboration environments.
IrelandEuropean Manager & Global Operations Lead at Mastercard
Manage daily operations of audio visual and video conferencing services across EMEA and global operations. Oversee vendor management, best practices, and support for live events and webinars.
Video ConferencingAV OperationsVendor ManagementProject ManagementTeamsZoomEvent Support
Managed daily operations of audio visual and video conferencing systems across Europe, including hybrid environments. Involved in planning large events and deploying new office spaces.
AV SystemsVideo ConferencingDigital Signage
Managed audio visual and video conferencing teams across EMEA, APAC, and East NAMER while deployed at Meta Dublin. Developed processes to improve service efficiencies through automation and workflows.
AV OperationsVideo ConferencingTeam ManagementVendor ManagementProcess ImprovementAutomation
Served as EMEA team lead and regional Tier3 audio visual and video conferencing engineer at Facebook Dublin. Managed daily team operations and served as main technical escalation point.
Video ConferencingAV SystemsCisco TMSCUCMBluecatTeam LeadershipEscalation Management
Provided comprehensive training and support to clients on audio visual and video conferencing systems. Advised on hardware and coordinated with contractors for installations.
AV SystemsVideo ConferencingCustomer TrainingHardware ConsultationInstallation Support
Managed and directed large audio visual and video conferencing installations, including projects for University College Dublin and Pfizer. Installed and commissioned AMX, Crestron, and Extron control systems.
AV InstallationVideo ConferencingFiber OpticsAMXCrestronEXTRONProject Management
Profile sourced from Himalayas.