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Key Account Manager
I manage luxury client services, negotiations, and complex travel experiences.
PortugalKey Account Manager at TENco
Orchestrated client services, liaising with industry players and providers to manage multifaceted requests. Arranged comprehensive travel itineraries and secured preferential rates through strategic negotiation.
Client ServicesTravel Itinerary PlanningStrategic NegotiationsBusiness DevelopmentSales StrategyMarket Research
Managed customer support and sustained key account relationships. Resolved policy issues with Google and Bing advertising platforms and optimised digital marketing campaigns.
Customer SupportKey Account ManagementDigital MarketingGoogle AdsBing AdsSEOData Analysis
Completed an MSc in Business Management at Nova School of Business & Economics in 2021.
Completed an MSc in Business Management at Nova School of Business & Economics in 2021.
Completed a BA (Hons) in Management, Leadership, and Leisure at the University of Manchester in 2019.
Completed a BA (Hons) in Management, Leadership, and Leisure at the University of Manchester in 2019.
Collaborated with the Communications team to promote internal company programmes and initiatives. Initiated market research studies and analysed third-party data for growth opportunities.
Market ResearchData AnalysisCompetitive Analysissocial media engagementMarketing Strategy
Authored and generated content for social media platforms and supported language translations. Conducted market research studies and analysed resultant data.
Content CreationSocial MediaTranslationMarket ResearchData Analysis
Profile sourced from Himalayas.