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Rumbi User
Looking for a jobProcess Guide
Process Guide at Amazon, coordinating Pack workflows and using performance data to identify operational inefficiencies.
United KingdomProcess Guide at Amazon
Experience
Process Guide
Supporting Area Managers and Team Leads in coordinating daily operations, maintaining efficient workflow, meeting performance targets, and providing on-floor guidance to associates.
Workflow CoordinationKPI MonitoringTeam LeadershipTrainingProblem SolvingData AnalysisProcess ImprovementHealth and Safety Compliance
Fulfilment Associate
Worked in Problem Solve, identifying inventory discrepancies, investigating shipment errors, and collaborating with teams to maintain smooth workflow operations.
Problem SolvingInventory ManagementData EntryQuality inspectionCollaborationProcess ImprovementDocumentation
Sales Assistant
Provided excellent customer service, assisted with sales, trained new hires, and contributed to achieving high customer satisfaction scores.
Customer ServiceSalesUpsellingTrainingPoint of SaleComplaint HandlingMerchandising
Business Analyst Intern
Facilitated the implementation of a CRM solution for an EdTech client, including requirements gathering, process mapping, and user acceptance testing.
Business AnalysisCRM ImplementationStakeholder ManagementBPMNAgileUser StoriesWireframingBalsamiqUATChange Management
Business Student Ambassador
Represented students within the Business school, gathered feedback, and supported recruitment and outreach events.
Feedback CollectionData AnalysisPresentation SkillsEvent SupportCommunication Skills
Education
University of Roehampton
BSc International Business degree from the University of Roehampton, completed in July 2022 with a 2.1 classification.
BSc International Business degree from the University of Roehampton, completed in July 2022 with a 2.1 classification.
British Computer Society (BCS)
Foundation Certificate in Business Analysis from the British Computer Society, passed in November 2022.
Foundation Certificate in Business Analysis from the British Computer Society, passed in November 2022.
MHFA England
Mental Health First Aider course completed in February 2022, covering mental health issues and first aid administration.
Mental Health First Aider course completed in February 2022, covering mental health issues and first aid administration.