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Software Project Manager
Experienced Software Project Manager with a proven track record.
LebanonSoftware Project Manager at Eclectic Development
Successfully managing a software development team delivering over 10 projects for corporate clients. Leading projects by creating plans, managing timelines, and ensuring completion on time and within budget. Involved in programming tasks for both front-end and back-end applications.
Project ManagementSoftware DevelopmentDebuggingLeadershipQuality AssuranceCustomer EngagementTeam ManagementStrategic PlanningProblem Solving
Developing software business solutions including an in-house ticketing system and CRM solutions. Managing CCTV systems, network connections, and providing firewall administration to enhance security across branches.
Software DevelopmentNetwork Management
Pursued a Master's degree in Computer Science and Communication, with a research project focused on Stock Distribution Management System utilizing ASP.NET and PHP.NET.
Completed a Bachelor of Science in Information Technology, focusing on various aspects of IT including software development and systems management. Engaged in a research project on Stock Management System using ASP.NET and PHP.NET.
Managed a team of Support Specialists to deliver enterprise-level post-sales support. Collaborated with teams to resolve complex technical issues and improved product quality and customer satisfaction.
Technical SupportTeam ManagementProblem SolvingDocumentationCustomer ServiceCross Functional CollaborationTrainingTroubleshootingMetrics AnalysisCommunication Skills
Managed a development team to create e-commerce software applications for enterprise clients. Provided after-sales support and developed new sales initiatives based on customer feedback.
Software DevelopmentTeam ManagementCustomer SupportDebuggingClient MeetingsPerformance MonitoringApplication DevelopmentSales Strategy
Profile sourced from Himalayas.