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Program Service Specialist
Program specialist blending public health, policy, and trauma-informed clinical coordination.
IndiaProgram Service Specialist at Southern Illinois University School of Medicine
Coordinated multidisciplinary clinical services for trauma-impacted and substance use cohorts, serving as a primary liaison to improve participant engagement and program adherence. Managed EHR/CRM workflows to maintain data integrity and support clinical operations.
Clinical CoordinationTrauma Informed Care
Developed statewide DEI program strategies and created outreach content using public health biostatistics, engaging 38–45% of the state’s minority population. Authored press releases and awareness materials and led grant reviews/training for incoming interns to support equitable resource allocation.
BiostatisticsVaccine AdvocacyGrant ReviewStakeholder Management
Reviewed state and federal healthcare laws to identify insurance loopholes and support tasks preventing insurance fraud using insurance payment data. Monitored constituent survey results and compiled documentation for program planning, budgeting, and implementation.
Healthcare Policy AnalysisDocumentationBudgeting
Provided patient education on proper medication use, side effects, drug-drug interactions, and adverse effects for inpatient and outpatient populations. Reviewed therapeutic equivalence requests and managed pharmaceutical inventory and controlled substance logs to support safe dispensing.
Patient CounselingSide Effect Management
Drafted and maintained SOPs and coordinated across departments to support smooth, efficient drug production, quality control/quality assurance, and sanitation and inventory logkeeping. Researched and reviewed regulatory, technical, and market issues related to sustainability and participated in training workshops.
Quality AssurancePharmaceutical Production SupportQuality Control (QC)Sanitation and Inventory LogkeepingTechnical Research
Earned a Master of Public Health (MPH) with a focus on analyzing social determinants of health for New York County (Manhattan) to track population health and predict outcomes. Designed clinical research study instrumentation (including IRB application materials) for fighting depression using canine therapy.
Earned a Master of Public Administration (MPA) through a capstone policy analysis of the Immigration and Nationality Act (INA). Focused on systemic reforms related to the U.S. non-immigrant visa process.
Completed a Bachelor of Pharmacy (B.Pharm) at the University of Mumbai. Conducted research on the design, development, and characteristics of gastro-retentive muco-adhesive tablets of riboflavin.