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Import Manager
Import Manager in sea freight logistics who oversaw inbound LCL operations from China, Taiwan, Singapore, India and Turkey.
MalawiImport Manager at NVO Consolidation
Oversaw inbound sea freight LCL operations from multiple countries, managed a team of import operators, handled customer queries, and acted as escalation point.
Sea FreightFCL LCL OperationsTeam ManagementCustomer ServiceSupplier Coordination
Managed the sea import desk, the largest and most profitable department, overseeing a team of five, negotiating rates with suppliers, and ensuring high customer service levels.
Sea FreightImport ManagementTeam LeadershipRate NegotiationCustomer Service
Started as a junior and progressed to operator in the Air Import department, responsible for organising import shipments, handling customer enquiries, completing customs entries, quoting prices, and invoicing.
Air FreightImport OperationsCustoms DocumentationCustomer ServiceInvoicing
Attended sixth form college for one year.
Completed secondary education with 6 GCSEs at grades A-C, including English and Maths.
Profile sourced from Himalayas.