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Agent & Claims Submitter
Senior Property Management & Short-Term Rental Operations Specialist | US & UK Property Operations | Maintenance, Leasing & Guest Experience
PakistanAgent & Claims Submitter at RedAwning
Supported guest and property-related enquiries, coordinated follow-up, and helped resolve operational issues. Prepared and submitted claims with supporting documentation and coordinated cleaner assignments for property turnover.
Claims SubmissionCleaner CoordinationGuest CommunicationProperty TurnoverDocumentation
Supported tenancy administration and day-to-day property management for a UK-based team. Coordinated maintenance requests, short-term rental operations on Airbnb and Booking.com, and guest communication.
Tenancy AdministrationMaintenance CoordinationAirbnbBooking.ComGuest CommunicationProperty Readiness
Coordinated preventive and responsive maintenance across multiple properties, prioritizing work orders and follow-up. Assigned work to technicians and vendors, monitored progress, and tracked maintenance expenses.
Maintenance CoordinationWork OrdersVendor ManagementInspectionsCost ControlReporting
Managed day-to-day residential property operations including listings, leasing, renewals, and move-in/move-out processes. Maintained tenant ledgers, coordinated maintenance, and supported HUD/Section 8 correspondence.
Property ManagementLeasingTenant LedgersMaintenance CoordinationSection 8Move In Move OutRent IncreasesÉvictionsSecurity Deposits
Supported leasing, application processing, property listings, tenant communication, and rental documentation. Coordinated inspections, move-ins/move-outs, deposit handling, and maintenance scheduling.
LeasingApplication ProcessingTenant CommunicationInspectionsMove In Move OutDeposit ProcessingMaintenance SchedulingRentlyReporting
Maintained operational spreadsheets and handled client correspondence by phone and email.
SpreadsheetsClient CorrespondencePhoneEmail
Profile sourced from Himalayas.