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Sandra De Leon
Open to opportunitiesAdmin, Ecommerce, & Marketing VA
Customer service and administrative support with experience in customer support, order management, scheduling, reporting, and logistics coordination.
PhilippinesAdmin, Ecommerce, & Marketing VA at Dynamic Development and Management Corp
About
I’m looking for a e commerce virtual assistant role where I can handle multi-channel support, prepare reports in Excel, ensure accurate documentation and assist my client in product listings, marketing, and back office tasks—while continuing to learn and deliver exceptional service with minimal supervision.
Experience
Admin, Ecommerce, & Marketing VA
ExcelEnglishCanvaVideo EditingAdministrative SupportSocial MediaTrelloAI ToolsWordGoogle Workspace
Customer Support Representative
Handled high-volume customer interactions via calls, email, and live chat while maintaining empathy and quality assurance standards. Resolved account, payment, and order issues, escalating complex cases and accurately documenting interactions in internal systems.
Live ChatCustomer SupportQuality AssuranceCustomer Escalation
Education
Notre Dame Hospital
Medical laboratory science internship focused on patient information handling and professional patient communication.
Saint Louis University
Undergraduate Bachelor of Science in Medical Laboratory Science at Saint Louis University in Baguio from 2019 to 2024.
Undergraduate Bachelor of Science in Medical Laboratory Science at Saint Louis University in Baguio from 2019 to 2024.