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Sanjay Kumar
Looking for a jobSenior Software Engineer
Production Support Engineer at Airtel Africa, supporting its digital payments platform and integrating payment partners across 14 African markets.
IndiaSenior Software Engineer at Airtel Africa
About
At Airtel Africa, I provide L2/L3 application and production support for its digital payments and partner integration platform across 14 African countries. I monitor payment services, investigate incidents through log analysis and transaction tracing, and support partner integrations and production releases.
Previously, at Espire Infolabs Pvt. Ltd., I supported a telecom network monitoring and analytics platform. I used Oracle SQL and Shell scripts for data validation, reporting and operational workflows, and supported incident, change and release processes.
Experience
Senior Software Engineer
Provided L2/L3 application and production support for Airtel Africa's payment gateway platform across 14 African countries. Managed incidents, monitored systems, and ensured high availability and operational stability.
LinuxKubernetesDockerAWSKafkaGrafanaLokiElasticsearchKibanaJenkinsPostmanJavaShell ScriptingITILIncident ManagementProblem ManagementChange Management
Education
Symbiosis International University
Pursued an MBA in Business Analytics with focus on data analytics, business intelligence, and strategic management.
Indira Gandhi National University
Completed a Bachelor's degree with focus on Information Technology, analytical thinking, and problem solving.
LinkedIn Learning
Completed the Docker Essentials certification.
LinkedIn Learning
Completed the Git Essentials certification.