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Sarah Akhadia
Looking for a jobCustomer Service Representative
Customer Service Representative at GLO TELECOMMUNICATION who resolved service complaints and supported customer account management.
NigeriaCustomer Service Representative at Glo Telecommunication
About
At GLO TELECOMMUNICATION, I provided customer support, resolved service-related complaints, and responded to inquiries about telecom products and services.
At THE FRAGRANCE SHOP, I answered customer requests, handled complaints, and kept records of customer interactions. Earlier, at Coronation Insurance PLC, I supported clients with insurance inquiries, policy information, and service issues.
At MINISTRY OF TRANSPORTATION, I assisted visitors and members of the public, directed inquiries to the right departments, and handled sensitive information confidentially. I’ve also completed professional data analysis training covering Excel, SQL, Power BI, and data visualization.
Experience
Customer Service Representative
Provided customer support, resolved complaints, handled calls, and assisted with account management.
Customer ServiceTelecom SupportInbound CallsOutbound CallsAccount ManagementRecord keeping
Customer Service Representative
Answered calls, resolved customer complaints, maintained records, and ensured customer satisfaction.
Customer ServicePhone SupportEmail SupportComplaint ResolutionRecord keepingCustomer Satisfaction
Customer Service Representative
Education
Schoolville Tech School, Nigeria
Completed a three-month professional training program in data analysis covering Excel, SQL, Power BI, and data visualization.
University of Benin
Graduated with a Bachelor of Science in Insurance in March 2023.
Graduated with a Bachelor of Science in Insurance in March 2023.