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Sarah Mwaura
Looking for a jobDispatch Coordinator
Dispatch Coordinator at CareRide NEMT Services, coordinating patient transport pickups and drop-offs across regional routes.
KenyaDispatch Coordinator at CareRide NEMT Services
Experience
Dispatch Coordinator
Scheduled and dispatched drivers for patient transport across regional routes. Coordinated with providers and clients to ensure timely pickups and drop-offs, managed driver communication, and resolved cancellations or delays.
DispatchSchedulingCustomer ServiceCRMCommunication SkillsProblem Solving
Customer Service Dispatcher
Scheduled technicians for service calls, preventive maintenance, and emergency repairs. Used ServiceTitan to manage work orders and track technician availability, and handled high-volume inbound calls.
ServiceTitanWork Order ManagementCustomer ServiceCall HandlingInventory Coordination
Tow Truck Dispatch Assistant
Coordinated roadside assistance and tow truck dispatch for stranded motorists. Provided real-time updates to customers on estimated arrival times and logged service requests.
DispatchClient CommunicationRecord keepingRoute Adjustments
Education
Technical University of Kenya
Completed a Bachelor of Science in Logistics & Supply Chain Management in 2019.
Completed a Bachelor of Science in Logistics & Supply Chain Management in 2019.
Njoro High School
Attended Njoro High School from 2011 to 2014 and obtained the Kenya Certificate of Secondary Education (KCSE).
Attended Njoro High School from 2011 to 2014 and obtained the Kenya Certificate of Secondary Education (KCSE).