Sean Miles

At Healthmap Solutions, I lead IT and Data Operations teams after improving delivery predictability as a Systems Coach. I use Agile principles and delivery data to strengthen reporting, planning, repeatable processes, cross-training, and accountability. I've helped teams at Cigna, eviCore, naviHealth, and Change Healthcare stabilize delivery, collaborate across functions, and focus on high-value work. At Healthmap Solutions, I refocused teams on two priority deliverables, completed both within three months, and unblocked dependent teams. My 27-year healthcare IT career began in software engineering and grew into Agile coaching, Scrum leadership, project management, and IT operations. I coach stakeholders from Product Owners to VPs in Scrum, Kanban, SAFe, change management, flow metrics, and continuous improvement.