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Representante del servicio de atención al cliente
Tourism and hospitality professional at SM, using SAP to turn customer data into context-specific decisions.
ChileRepresentante del servicio de atención al cliente at SM
Fue, sin duda, una de las mejores experiencias laborales que he tenido en mi vida, posiblemente la mejor. Llegué solamente con una actitud muy proactiva y con la experiencia previa que había acumulado y me fuí con herramientas muy valiosas para mi vida profesional, pero lo más valioso fue la oportunidad de aprender de personas con una amplia trayectoria en atención al cliente y protocolos de servi
Despite fleeting, time here was nothing short of rewarding. I had the pleasure to enhance my english skills like no other place allowed me before. I was forced to put myself out there and be the comunicational rol of conduit between 2(more sometimes) parties by interpreting as accurate as possible what was needed to be comunicated. Topic of calls were mostly Customer Service, Social Security Servi
During the time span spent, I managed to work with both different suppliers(lodging, transportation,business tours, etc) that are located throughout the whole national territory & clients, this in order to provide high standard custom-crafted packages for US based colleges & universities.
I served as a sales operator by promoting, creating personalized quotations and selling fully-customized tour packages according to the clients needs, as well as being part of the requisition of the post-sell services(such as accomodations, transportation services, excursions, tour packages, winetasting experiences, inbound flights, etc) with a wide variety of suppliers, establishing professional
Issued Aug 2026 · Expires Aug 2029
Issued Aug 2026 · Expires Aug 2029
Issued Aug 2026 · Expires Aug 2029
Issued Aug 2026 · Expires Aug 2029
Issued Aug 2026
Issued Aug 2026
Profile sourced from Himalayas.