SHARAFADEEN SANUSI

Looking for a job

Marketing Officer

Banking Marketing Officer at Fidelity Bank managing 100+ retail and SME relationships and contributing to branch deposit growth.

NigeriaMarketing Officer at Fidelity Bank Plc

Experience

Marketing Officer
Contributed to annual branch deposit growth of 15–25% and managed 100+ retail and SME customer relationships. Onboarded and supervised agency operators and promoted digital banking channels.
Client RelationsDeposit MobilizationMarketingKYCAgency BankingDigital BankingCross SellingMicrosoft Office
Customer Service Support Officer
Processed account-opening and maintenance requests in line with KYC standards and handled 30–50 customer service requests daily. Onboarded agency customers and promoted electronic banking channels.
Customer ServiceKYCAccount DocumentationAgency BankingDigital BankingPOSMobile BankingInternet Banking
Branch Administrator
Managed branch operational and welfare expenses, supporting cost control and budget compliance. Coordinated facility maintenance and administrative workflows to ensure uninterrupted operations.
Branch AdministratorCost ControlBudget ComplianceFacilities ManagementAdministrative Workflows
Cashier (Teller)
Processed ₦10m–₦30m in cash across 100–200 daily customer transactions with high accuracy. Balanced cash daily through reconciliation and teller call-overs, supporting internal controls and audit compliance.
Cash HandlingTeller OperationsCash ReconciliationInternal ControlsAudit Compliance

Education

Ahmadu Bello University
Earned a Bachelor of Science in Education with a focus on Business Education in 2023.
Earned a Bachelor of Science in Education with a focus on Business Education in 2023.
Chartered Institute of Bankers of Nigeria
Earned a Certificate of Participation from the Chartered Institute of Bankers of Nigeria in 2022.
Earned a Certificate of Participation from the Chartered Institute of Bankers of Nigeria in 2022.
Federal College of Education, Kano State
Completed a Nigeria Certificate in Education in Business Education with an Accounting option from 2006 to 2008.
Completed a Nigeria Certificate in Education in Business Education with an Accounting option from 2006 to 2008.
Kings College, Kano
Obtained a Senior School Certificate from 2001 to 2004.
Obtained a Senior School Certificate from 2001 to 2004.

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Experience

Marketing Officer

Contributed to annual branch deposit growth of 15–25% and managed 100+ retail and SME customer relationships. Onboarded and supervised agency operators and promoted digital banking channels.

Client RelationsDeposit MobilizationMarketingKYCAgency BankingDigital BankingCross SellingMicrosoft Office

Customer Service Support Officer

Processed account-opening and maintenance requests in line with KYC standards and handled 30–50 customer service requests daily. Onboarded agency customers and promoted electronic banking channels.

Customer ServiceKYCAccount DocumentationAgency BankingDigital BankingPOSMobile BankingInternet Banking

Branch Administrator

Managed branch operational and welfare expenses, supporting cost control and budget compliance. Coordinated facility maintenance and administrative workflows to ensure uninterrupted operations.

Branch AdministratorCost ControlBudget ComplianceFacilities ManagementAdministrative Workflows

Cashier (Teller)

Processed ₦10m–₦30m in cash across 100–200 daily customer transactions with high accuracy. Balanced cash daily through reconciliation and teller call-overs, supporting internal controls and audit compliance.

Cash HandlingTeller OperationsCash ReconciliationInternal ControlsAudit Compliance

Education

Ahmadu Bello University

Earned a Bachelor of Science in Education with a focus on Business Education in 2023.

Chartered Institute of Bankers of Nigeria

Earned a Certificate of Participation from the Chartered Institute of Bankers of Nigeria in 2022.

Federal College of Education, Kano State

Completed a Nigeria Certificate in Education in Business Education with an Accounting option from 2006 to 2008.

Kings College, Kano

Obtained a Senior School Certificate from 2001 to 2004.