Loading profile…
Loading profile…
Business Owner
Small business owner at SJ Esthetics, guiding clients to personalized treatments through consultations and tailored recommendations.
United StatesBusiness Owner at SJ Esthetics
Manages a client-facing esthetics business, owning service delivery, customer communication, marketing, pricing, and day-to-day operations. Conducts client consultations to recommend treatments and add-ons, and develops social media content to build brand awareness.
Consultative SellingCustomer DiscoverySocial Media MarketingClient Follow upIssue ResolutionTime Management
Used personalized consultations to identify customer preferences and recommend beauty products suited to individual needs. Applied product knowledge and consultative sales techniques to explain value and identify upselling and cross-selling opportunities.
Consultative SellingProduct KnowledgeUpsellingCross Sellingcustomer relationship building
Pursuing an associate degree in Health Sciences, with studies ongoing since January 2025.
Pursuing an associate degree in Health Sciences, with studies ongoing since January 2025.
Licensed esthetician, with the license obtained in 2025.
Licensed esthetician, with the license obtained in 2025.
Earned a High School Diploma in May 2024.
Earned a High School Diploma in May 2024.
Provided customer service in a fast-paced retail environment, answering questions and resolving issues while processing transactions accurately. Balanced customer needs, inventory tasks, and store responsibilities with attention to detail and teamwork.
Customer ServiceTransaction ProcessingIssue ResolutionInventory ManagementTeamwork
Used CRM and scheduling systems to maintain client accounts, appointments, and accurate documentation. Addressed client questions and concerns professionally, providing timely follow-up and clear communication.
CRMScheduling SystemsData EntryAdministrative TasksOperational CoordinationConfidentiality