Sherry Jordan

Principal Technical Product Manager

Encore Capital Group

Served as design authority for enterprise data platform deployment, architected medallion data architectures, and drove data governance and automated pipeline controls.

Data GovernanceMedallion ArchitectureSnowflakeAzureAWSAzure DevOpsSQLData CatalogsData QualityAI Enablement

Enterprise Data Governance Manager

Encore Capital Group

Founded and scaled enterprise data governance function, built first enterprise data dictionary, and standardized metrics with SQL for audit readiness.

Data GovernanceData DictionarySQLAudit ReadinessOperating ModelStakeholder Management

Inventory Management & Revenue-Cycle Decision Manager

Encore Capital Group

Governed enterprise metadata framework, architected algorithmic skill-based routing, and ensured master data integrity across systems.

Data GovernanceMetadata ManagementData ArchitectureSQLAnalyticsRouting Algorithms

Co-Founder & VP, Recovery & Collections

Co-founded operations, engineered foundational data architecture and ingestion pipelines, and established compliance frameworks for healthcare data.

Data ArchitectureData IngestionHIPAAFDCPAComplianceHealthcare

PRMO Billing/Collections Manager

Duke University Health System

Directed charge capture operations and billing/collections workflows in Epic/Meditech, initiated denials management, and streamlined patient access.

Healthcare Revenue CycleEpicMeditechChargemasterDenials ManagementPatient Access

Business Office Manager

HCA Healthcare

Led patient access and registration teams on Meditech, maintained operational continuity during system centralization, and held accountability for governance and process controls.

Healthcare OperationsMeditechPatient AccessGovernanceProcess Control