Shilpa Chetan

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Principal User Assistance Developer

Technical training professional at Oracle who developed programs reaching 10,000+ learners across 138 countries.

United StatesPrincipal User Assistance Developer at Oracle Corporation

Experience

Principal User Assistance Developer
Oracle Corporation
Served as a senior technical training resource and subject matter expert, partnering with instructors and technical teams to ensure consistent, high-quality training delivery. Led instructor enablement and onboarding initiatives, developed tutorials and job aids, and introduced AI-assisted content development approaches.
Technical TrainingInstructor EnablementContent DevelopmentAI Assisted LearningLMSJavaJVM
Curriculum Developer, Server Technologies
Oracle Corporation
Designed and delivered hands-on, project-based technical curriculum, conducting pilot classes and workshops to validate content. Developed instructor materials and skills assessments, and built training programs that reached 10,000+ learners across 138 countries.
Curriculum DevelopmentTechnical TrainingSkills AssessmentInstructional MaterialsStoryboardingJavaJVM
Curriculum / Content Developer / Technical Trainer
Infosys Limited
Delivered technical curriculum and instructor-led training programs for campus hires through classroom instruction and hands-on exercises. Created scenario-based assignments and skills assessments, and supported onboarding of new trainers.
Technical TrainingCurriculum DevelopmentInstructor Led TrainingScenario Based LearningSkills AssessmentMentorship

Education

Oracle University
Earned the Oracle Cloud Foundations Associate certification in 2025.
Earned the Oracle Cloud Foundations Associate certification in 2025.
Oracle University
Earned the Oracle Cloud Infrastructure – AI Foundations Associate certification in 2025.
Earned the Oracle Cloud Infrastructure – AI Foundations Associate certification in 2025.
Visvesvaraya Technological University
Bachelor of Engineering in Computer Science from Visvesvaraya Technological University, India.
Oracle University
Earned the Oracle Certified Java Programmer certification.
Oracle University
Earned the Oracle Certified Web Component Developer certification.

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Experience

Principal User Assistance Developer

Oracle Corporation

Served as a senior technical training resource and subject matter expert, partnering with instructors and technical teams to ensure consistent, high-quality training delivery. Led instructor enablement and onboarding initiatives, developed tutorials and job aids, and introduced AI-assisted content development approaches.

Technical TrainingInstructor EnablementContent DevelopmentAI Assisted LearningLMSJavaJVM

Curriculum Developer, Server Technologies

Oracle Corporation

Designed and delivered hands-on, project-based technical curriculum, conducting pilot classes and workshops to validate content. Developed instructor materials and skills assessments, and built training programs that reached 10,000+ learners across 138 countries.

Curriculum DevelopmentTechnical TrainingSkills AssessmentInstructional MaterialsStoryboardingJavaJVM

Curriculum / Content Developer / Technical Trainer

Infosys Limited

Delivered technical curriculum and instructor-led training programs for campus hires through classroom instruction and hands-on exercises. Created scenario-based assignments and skills assessments, and supported onboarding of new trainers.

Technical TrainingCurriculum DevelopmentInstructor Led TrainingScenario Based LearningSkills AssessmentMentorship

Education

Oracle University

Earned the Oracle Cloud Foundations Associate certification in 2025.

Oracle University

Earned the Oracle Cloud Infrastructure – AI Foundations Associate certification in 2025.

Visvesvaraya Technological University

Bachelor of Engineering in Computer Science from Visvesvaraya Technological University, India.

Oracle University

Earned the Oracle Certified Java Programmer certification.

Oracle University

Earned the Oracle Certified Web Component Developer certification.