Loading profile…
shirley RC
Open to opportunitiesLead QA
I lead enterprise quality engineering for banking, payments, mainframe, web, and SaaS platforms.
CanadaLead QA at NeoGov
Experience
Lead QA
Lead end-to-end Quality Engineering across 3 applications, managing a QA team of 5 engineers and owning test strategy, scope, estimation, planning, coverage, execution, dependencies, resource allocation, risk management, and release priorities. Coordinate QA delivery across 10 cross-functional teams and manage quality validation across 16 releases per quarter.
PlaywrightTypeScriptTestRigorMicrosoft CopilotClaudeClaude CodeTest StrategyTest PlanningDefect ManagementRisk ManagementRelease GovernanceQuality MetricsExecutive ReportingTeam LeadershipMentorshipCI CDAgileScrum
Software Test Engineer
Tested TD banking applications supporting Cards, Payments, and transaction-processing workflows, executing SIT, UAT, functional, integration, regression, and E2E testing across Mainframe and distributed systems. Validated payment interfaces, APIs, file integrations, batch processing, and upstream/downstream interfaces.
MainframeCOBOLJCLDB2VSAMCICSSQLUFTSeleniumTesting AutomationAPI TestingPostmanData ValidationDefect ManagementStakeholder ManagementRelease Readiness
Senior QA
Owned QA delivery for web applications, translating product requirements into risk-based test strategies, test scenarios, test plans, functional coverage, and E2E validation. Built reusable Playwright automation with TypeScript alongside Selenium WebDriver for critical user workflows and regression testing.
PlaywrightTypeScriptSelenium WebdriverREST API TestingPostmanSQLCI CDBrowserStackCross Browser TestingTest StrategyTest PlanningDefect ManagementAgileScrum
Software Test Engineer
Tested TD banking and payment-processing applications, executing functional, SIT, integration, regression, and E2E testing across Mainframe batch and online systems. Validated payment interfaces, file transfers, APIs, and system integrations between Mainframe and distributed applications.
MainframeCOBOLJCLDB2VSAMCICSSQLUFTTesting AutomationAPI TestingData ValidationDefect ManagementStakeholder ManagementRelease Readiness
Technology Analyst
Supported enterprise applications involving COBOL, JCL, DB2, VSAM, and integrated data-processing workflows, contributing to application quality and delivery. Designed and validated data-processing solutions across DB2 and VSAM environments and supported system, integration, and data validation activities.
MainframeCOBOLJCLDB2VSAMCICSSQLTest PlanningTest ExecutionDefect AnalysisQuality ReportingRelease CoordinationStakeholder ManagementMentorship
Software Engineer
Developed, tested, debugged, and documented Mainframe applications using COBOL, JCL, VSAM, DB2, File-Aid, SyncSort, and UFT. Executed batch processes and validated application outputs against business requirements.
MainframeCOBOLJCLVSAMDB2File AidSYNCSORTUFTBatch ProcessingDefect ResolutionProduction Support
Education
Loyalist College of Applied Arts and Technology
Post-Degree Certificate in Project Management from Loyalist College of Applied Arts and Technology, Canada, completed in 2021.
Post-Degree Certificate in Project Management from Loyalist College of Applied Arts and Technology, Canada, completed in 2021.
Sathyabama College
Bachelor of Engineering in Electronics & Communication from Sathyabama College, Chennai, India, completed in 2014.
Bachelor of Engineering in Electronics & Communication from Sathyabama College, Chennai, India, completed in 2014.
ISTQB
ISTQB certification.
Project Management Institute (PMI)
CAPM certification from the Project Management Institute.