Shivani Ranganathan

Product Manager (Private Wealth)

Owned live engagement domains end-to-end across customer and advisor journeys, driving improvements in retention, repeat usage, and revenue protection. Built and scaled retention mechanics using ML-based churn prediction, reducing premature exits by 18% and improving long-term retention value by 12%.

Churn PredictionBehavioral NudgesExperimentationFigmaSQLLookerMetabaseCleverTapGoogle AnalyticsJiraConfluenceClickUpCross functional Leadership

Product Manager (Growth & Monetization)

Owned growth, monetization, and engagement for a high-scale consumer platform with 210M+ annual visits, driving conversion, repeat usage, and GMV growth. Led 0→1 launches including the mobile app and recurring donations engine, delivering 37% GMV growth and materially improving donor retention.

A B TestingRetention AnalysisMonetization MechanicsGTM StrategyUser FlowsWireframingFigmaWhimsicalSQLLookerMetabaseCleverTapGoogle AnalyticsJiraConfluenceClickUp

Business Analyst

HSBC

Improved engagement and revenue across digital banking platforms, contributing to CRM and customer-facing features that increased user engagement by 30% and unlocked ₹560M+ in incremental revenue through funnel optimization. Supported roadmap execution in a regulated environment, partnering with senior PMs and stakeholders to ship customer-impacting features.

CRMFunnel OptimizationRoadmap ExecutionStakeholder Management