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Customer Service Associate
Data Services Consultant II at Ultimate Kronos Group (UKG), converting enterprise payroll data with ETL tools.
IndiaCustomer Service Associate at Amazon
Assisted customers with inquiries and service-related concerns while maintaining a professional, customer-focused approach. Resolved issues efficiently and supported a positive customer experience.
Customer ServiceCommunication SkillsProblem SolvingActive ListeningConflict Resolution
Managed multiple payroll data conversion projects for enterprise clients, ensuring timely and accurate delivery. Performed data transformation using EasyMorph, AbleToExtract, and ETL tools while maintaining data quality.
ETLEasyMorphAbleToExtractdata transformationData QualityJiraTestingValidationQuality AssuranceSQL
Tata Consultancy Services (TCS)
Developed and maintained Talend ETL workflows and wrote SQL queries for data validation, reporting, and troubleshooting. Investigated production issues, collaborated on testing and deployments, and prepared technical documentation.
TalendSQLETLData ValidationTroubleshootingTestingDocumentationQuality Assurance
Pursued a Bachelor of Technology in Information Technology, achieving a CGPA of 8.18.
Completed intermediate education under the CBSE board, achieving 70%.
Profile sourced from Himalayas.