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Technology Lead / Senior Site Reliability Engineer
Site Reliability Engineer at Telstra, improving reliability for AWS-hosted telecom applications.
IndiaTechnology Lead / Senior Site Reliability Engineer at Telstra
Provided SRE support for business-critical telecom applications on AWS, leading incident management, RCA, and production deployments. Improved service reliability through monitoring, automation, and collaboration with cross-functional teams.
AWSSplunkPagerDutyNew RelicTerraformDockerKubernetesCloudwatchJiraConfluenceBambooGit GithubSQLUnix LinuxShell ScriptingIncident ManagementProblem ManagementRCACI CD
Led problem management and RCA for critical telecom platforms, driving preventive actions and service improvements. Coordinated with stakeholders and teams to resolve recurring issues and enhance reliability.
SplunkSQLJiraConfluenceIncident ManagementProblem ManagementRCAService ManagementObservability
Provided production support for a telecom order management application, ensuring uptime and SLA compliance. Performed root cause analysis and developed automation scripts to streamline operations.
SQLUnix LinuxShell ScriptingPuttyXMLWinSCPControl MSplunkIncident ManagementRoot Cause AnalysisAutomation
Completed B.Tech in Electronics and Communication with 80%.
Certified as HashiCorp Certified: Terraform Associate (003).
Certified as Infosys Certified Associate in IaC using Ansible.
Certified as Infosys Certified Python Associate.
Certified as Infosys Certified DevOps Professional.
Certified as Infosys Certified Infrastructure Monitoring Tools Associate.
Profile sourced from Himalayas.