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Somdatta Sengupta
Looking for a jobConsultant, Ecommerce Feedback Strategy
Ecommerce consultant at Navashya Consumer Products, managing marketplace listing health and turning customer feedback into growth decisions.
IndiaConsultant, Ecommerce Feedback Strategy at Navashya Consumer Products Pvt. Ltd
Experience
Consultant, Ecommerce Feedback Strategy
Manage ecommerce listing health and optimization across marketplaces. Coordinate marketing agencies and internal teams for campaign execution, and develop operational reports supporting ecommerce growth decisions.
EcommerceMarketplace OptimizationMarketing CoordinationOperational ReportingBudgetingCustomer Feedback
Independent Consultant / Freelance
Provided advisory support on digital operations and process improvement. Assisted small businesses with operational planning and workflow optimization.
Digital OperationsProcess ImprovementOperational PlanningWorkflow Optimization
Skills Trainer
Delivered soft skills, retail, and entrepreneurship training programs. Conducted Training-of-Trainers (ToT) sessions and designed instructional materials aligned with PMKVY and RASCI frameworks.
Soft Skills TrainingRetail TrainingEntrepreneurship TrainingTraining Of TrainersInstructional DesignPMKVYRACI
Trainee Shift Manager (HR Training & Development)
Managed workforce training programs and internal HR audits. Assisted with labor cost control, resource planning, and operational reporting.
Workforce TrainingHR AuditsCost ControlResource PlanningOperational Reporting
Education
University of Hertfordshire
Earned a Bachelor of Engineering (Hons) in Electrical, Electronics & Communication Engineering.
Maharashtra State Board of Technical Education
Completed a Diploma in Electronics & Telecommunication Engineering.
BSNL
Completed vocational training in Mobile Communication.
Sikkim Manipal University
Pursued an MBA in Human Resource Management from 2014 to 2016.
Pursued an MBA in Human Resource Management from 2014 to 2016.