Sreekala V

Senior Staff Technical Writer

Diligent Corporation

Structured complex information and maintained documentation for governance applications and platform services. Developed UI text, reviewed documentation, mentored team members, and used AI-assisted workflows to reduce content creation time by 30-40%.

AI assisted DocumentationMarkdownRAG Ready Content StructuringPendoPeer ReviewMentorshipTraining MaterialsHTML To Markdown Migration

Principal User Assistance Developer

Oracle Cloud Infrastructure

Managed documentation for OCI services including Data Catalog and Service Mesh, contributed to information architecture and editorial quality, and created Jira dashboards to monitor team velocity.

Information ArchitectureEditorial Quality AssuranceJira Confluence DashboardsDITAUser Interface TextError MessagesSystem Messages

Information Developer

SAP Labs India Pvt. Ltd.

Maintained documentation suite for SAP Cloud for Service, created UI texts and error messages, and produced voice-over scripts and videos to support product understanding.

DocumentationUser Interface TextError MessagesSystem MessagesVoice Over ScriptsVideoPeer ReviewStyle Consistency

Information Developer

Hewlett Packard Enterprise

Developed documentation for enterprise software applications and patch releases, coordinated with localization team for multilingual releases, and created infographics to demonstrate workflows.

DocumentationLocalizationInfographicsEnterprise Software

Technical Writer

Created technical documentation for banking software.

Information Developer

Developed technical content in a technology services environment.

Jr. Content Writer

Created and edited content for technology-focused solutions.