Sri Ram

Product Consultant

Provide hands-on product leadership for a secure agentic AI orchestration platform, shaping product strategy, roadmap, and feature prioritisation. Evaluate platform capabilities through testing and workflow analysis, and work across agentic AI workflows, governance, and human-in-the-loop processes.

Product StrategyRoadmappingFeature PrioritisationAgentic AIEnterprise Knowledge ManagementGovernanceHuman In The LoopProduct TestingUsability Analysis

Technical Program Manager (EPM)

Apple Music

Led complex, cross-regional technical programmes within Apple Music Data Engineering / Play Services, coordinating engineering, product, architecture, and platform teams across the US, UK, India, and Singapore. Owned programme execution across large-scale data and platform initiatives, delivering latency improvements and cost reductions.

Technical Program ManagementDistributed SystemsData EngineeringKubernetesmTLSSparkData PipelinesSREAI Proof of ConceptCross functional CoordinationRisk ManagementExecutive Reporting

Senior Technical Program Manager

Amazon Prime Video

Owned delivery of engineering programmes across distributed microservices supporting Prime Video's Watch & Buy customer experiences. Managed 8-12 concurrent technical projects, coordinated dependencies, and drove launch readiness and performance optimisation initiatives.

Technical Program ManagementMicroservicesDistributed SystemsRoadmappingDependency ManagementRisk ManagementRAG ReportingPath To GreenLaunch ReadinessPerformance OptimizationUX SimplificationExecutive Reporting

Solution Architect / Product Launch Manager

Ocado Solutions

Led customer-facing technical engagements for international retailers adopting the Ocado Smart Platform, acting as the primary technical bridge between customer organisations and Ocado Product and engineering teams. Managed complex integrations and took end-to-end accountability for product-launch activities and production readiness.

Solutions ArchitectCustomer EngagementTechnical WorkshopsRequirements DiscoveryIntegration ManagementPlatform AdoptionProduct LaunchProduction ReadinessTechnical BlueprintsStakeholder Management

Technical Account / Delivery Manager

Portaltech Reply

Owned technical delivery across a portfolio of enterprise e-commerce customers, managing customer relationships, programme governance, roadmaps, budgets, and delivery across multiple concurrent engineering workstreams. Oversaw AWS infrastructure and used Jira and Confluence for agile planning and governance.

Technical Account ManagementDelivery ManagementProgramme GovernanceRoadmappingBudget ManagementSOW ManagementRelease planningPerformance TestingIncident ManagementAWSJiraConfluence

Program Manager / Senior Consultant

Led enterprise technology consulting, knowledge-management, and transformation programmes for clients including Lloyds Banking Group, RBS, BT, and Greif. Conceptualised and drove the development of an enterprise Knowledge Management platform and delivered multimillion-pound transformation engagements.

Program ManagementConsultingKnowledge ManagementTransformationWorkshop FacilitationProduct DevelopmentStakeholder ManagementC suite EngagementPre SalesCommercial NegotiationExecutive Sign Off Coordination

Senior / Lead Developer

Worked as a Senior/Lead Developer, contributing to software engineering efforts.

Senior Software Engineer

Satyam Computers

Worked as a Senior Software Engineer, contributing to software development projects.

Software Developer

Worked as a Software Developer, contributing to software development projects.