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Stella Olamide
Looking for a jobCustomer Service Representative
Customer Service Representative at Micheal Olabanji Firm who improved client response time by 35%.
NigeriaCustomer Service Representative at Micheal Olabanji Firm
Experience
Customer Service Representative
Managed email and scheduling systems, improving client response time by 35% and reducing scheduling conflicts by 40%. Prepared structured reports and data insights using Excel and Google Sheets.
Google WorkspaceCalendlyExcelGoogle SheetsCustomer SupportSchedulingCommunication Skills
Customer Service Representative
Handled 50+ weekly client interactions via email and phone, improving response efficiency by 30%. Maintained 100% accurate records and coordinated meetings, travel, and executive schedules.
Customer SupportEmailPhoneCommunication SkillsSchedulingRecord keepingAdministrative Support
Education
Belle Image Skills
Completed a certification in Customer Support Management.
ALX
Completed a certification in Virtual Assistant.
University of Ilorin
Pursued a Bachelor of Science degree in Plant Biology.