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Steven Baban
Looking for a jobOperations Manager
Operations Manager at Excel Martial Arts Mission managing customer accounts, lead follow-up, and daily operations.
CanadaOperations Manager at Excel Martial Arts Mission
About
Operations manager with experience in customer service, sales, and business administration. Skilled in managing customer accounts, following up with leads, processing payments, and supporting daily operations. Comfortable using CRM, POS, and e-commerce platforms, including Market Muscles, Square, GoHighLevel, and Shopify. Seeking a remote customer service or administrative role.
Experience
Operations Manager
Managed daily business operations, customer service, and administrative tasks. Used CRM software to track leads, process payments, and support team training.
Customer ServiceCRMLead Follow UpPayment ProcessingRecurring BillingMarketingteam trainingCommunication Skills
Education
First Aid Standard and CPR-C
Completed First Aid Standard and CPR-C certification in 2025.
Completed First Aid Standard and CPR-C certification in 2025.
Responsible Adult Course
Completed 20 Hours of Responsible Adult Course in 2019.
Completed 20 Hours of Responsible Adult Course in 2019.
High School
Completed high school education.