Steven Moore

Experience

1. Director of User Experience

   Defines UX vision for platform experiences, designing workflow tools for high-volume operational users. Built Ways of Working that improved process and sprint execution, and prototypes rapidly with AI tools to de-risk decisions with engineering.

   UX StrategyWorkflow DesignPrototypingAI ToolsDesign LeadershipAgileAgile Sprint Execution

2. Principal Product Designer

   Led native iOS and Android experiences across a 90+ feature healthcare ecosystem, simplifying dense workflows via research, prototyping, and experimentation. Lifted site search 24 percent and navigation engagement 65 percent, and built a global ADA component library that reduced design defects by 30 percent.

   Product DesigniOSAndroidUX ResearchPrototypingExperimentationDesign SystemsAccessibilityADAWCAGComponent LibrariesGovernanceHealthcareCompliance

3. Senior UX Designer

   Redesigned payment experiences for real estate e-learning products, improving task completion across multi-step purchase flows. Built early design-system patterns with product and engineering, and led design sprints and competitive analysis.

   UX DesignPayment FlowsDesign SystemsUsability TestingDesign SprintsCompetitive AnalysisE Learning

4. Senior Interaction Designer

   Redesigned shopping and checkout across an 18-brand commerce ecosystem, simplifying purchase, subscription, and gifting workflows. Lifted sales by $11 million through research and experimentation, and designed subscription UI that generated $330K in the first three months.

   Interaction DesignEcommerceCheck OutSubscriptionsDesign SystemsResearchExperimentationInternal ToolsOperations