Swatika Das

At GHX, I support product delivery as a Senior Analyst and Subject Matter Expert, helping teams resolve complex process scenarios, align client requirements during kick-off calls, and maintain high QA scores within SLAs. I've also supported product implementation at Zenoti, where I managed legacy-system data migrations, performed pre-data analysis, and validated data accuracy for smooth client onboarding. At Atmosol, I handled product support, customer-query resolution, lead research, CRM documentation, and outreach insights. My background includes data management, technical and marketing content, and placement coordination. I bring ownership, stakeholder management, process improvement, and mentoring capabilities, with a growing focus on team leadership.