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Manager
Operations manager at Louie’s Grill & Bar coordinating schedules, payroll, onboarding, and customer resolutions across multiple locations.
United StatesManager at Louie's Grill & Bar
Coordinate daily operations across busy teams, balancing schedules, workflow priorities, customer needs, and timely issue resolution. Maintain staffing schedules, payroll and timekeeping records, and review sales, labor, and expense reports.
SchedulingPayrollTimekeepingReportingEmployee OnboardingTrainingVendor coordinationCustomer ServiceExcelOutlookGoogle WorkspaceRestaurant365
Provided accurate, responsive customer service in a fast-paced environment while managing multiple requests and priorities. Trained team members on procedures, customer communication, and consistent daily workflows.
Customer Service
Completed the Integrative Nutrition Health Coach program in 2021.
Completed the Integrative Nutrition Health Coach program in 2021.
Attended Mt. San Jacinto College from 2018 to 2019.
Attended Mt. San Jacinto College from 2018 to 2019.
Completed the 200-Hour Registered Yoga Teacher training in 2017.
Completed the 200-Hour Registered Yoga Teacher training in 2017.
Coordinated staff assignments, production schedules, inventory needs, and daily workflow to meet operational deadlines. Supported team training, task tracking, and customer service while maintaining quality standards.
SchedulingInventory Managementteam trainingCustomer ServiceQuality Assurance
Handled high-volume customer requests with attention to detail, accuracy, and professional communication.
Customer ServiceCommunication SkillsAttention To Detail
Managed daily front-desk operations, including appointment scheduling, staff coverage, client check-in and check-out, and responding to customer inquiries. Resolved scheduling conflicts and customer concerns, and maintained accurate client and appointment records.
SchedulingCustomer ServiceRecord keepingConflict ResolutionCommunication Skills
Profile sourced from Himalayas.