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Tamika Porter
Looking for a jobPersonal Shopper
I deliver personalized customer support, resolve concerns, and build loyalty through clear, dependable service.
United StatesPersonal Shopper at Instacart
About
I've delivered personalized customer support through Instacart, managing orders, resolving concerns, and providing timely updates throughout the shopping and delivery process.
I maintained a consistent 4.9-star customer rating across thousands of interactions by anticipating needs, offering thoughtful substitutions, and communicating clearly.
My background also includes customer service at Spin Master, where I documented interactions, resolved product and order concerns, and met quality standards.
I've supported daily operations as a teaching and lab assistant and managed staff scheduling, cash handling, inventory, onboarding, and customer service standards at Villa Theatre.
Experience
Personal Shopper
Delivered personalized customer support by managing orders, resolving concerns, and communicating timely updates. Maintained a consistent 4.9-star customer rating through dependable service and problem resolution.
Customer ExperienceOrder Managementproblem resolutionCommunication SkillsTime ManagementMulti Platform NavigationRemote Operations
Teaching Assistant / Lab Assistant
Assisted instructors with classroom operations, scheduling, and administrative support. Maintained organized student records and supported students in a positive learning environment.
Administrative SupportOrganizationCommunication SkillsCollaboration
Education
Platt College
Completed the Medical Assistant Program and earned an Associate of Science degree.