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Tatiane Freitas
Looking for a jobVendedora
Salesforce CRM professional in training, bringing retail sales experience to Sales Cloud and Service Cloud process configuration.
BrazilVendedora at VIVARA
About
At VIVARA, I worked as a Vendedora, building practical experience in sales and customer service. My background also includes roles as an Operadora de Caixa, Operadora Comercial, and Frentista.
I'm transitioning into information technology, focusing on Salesforce CRM. Through my studies, I'm developing skills in Sales Cloud and Service Cloud configuration, process automation, data management, and reporting, with the goal of applying my business experience to solutions that improve operational efficiency and customer satisfaction.
Experience
Vendedora
Worked as a salesperson, assisting customers and driving sales in a retail setting.
Frentista
Served customers at a fuel station, handling payments and providing customer service.
Operadora Comercial
Performed commercial operations duties, supporting sales and customer service in a retail environment.
Operadora de Caixa
Worked as a cashier handling customer transactions and providing service at a major retail chain.
Education
SalesForce
Ongoing introductory course on the Salesforce ecosystem and CRM.
Tech UP
Ongoing English course provided by Tech UP.
Instituto Avançar
Completed professional training courses in office assistance, hotel reception, and telemarketing.
Instituto Avançar
Completed professional training course in hotel reception.
Instituto Avançar
Completed professional training course in telemarketing.