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Tábatha Germano
Looking for a jobClient Relations Assistant
Client Relations Assistant at Private Client Services who improved request resolution times by 20% through clear scheduling protocols.
PortugalClient Relations Assistant at Private Client Services
Experience
Client Relations Assistant
Handled incoming and outgoing calls and emails for private clients, organized schedules and appointments, and maintained confidential records with high documentation standards.
Customer ServiceSchedulingData EntryExcelConfidentialityCommunication Skills
Customer Service Volunteer
Supported international customers and daily operations in English.
Customer ServiceCommunication SkillsEnglish
Virtual Assistant and Digital Operations Specialist
Built and managed administrative and document workflows using Google Workspace, Notion, and Trello, and acted as the main point of contact for internal teams.
Google WorkspaceNotionTrelloDocument ManagementWorkflow AutomationCommunication Skills
Education
Agrupamento de Escolas de Alvalade
Completed upper secondary education at Agrupamento de Escolas de Alvalade in Lisbon, Portugal, from 2023 to 2024.
Completed upper secondary education at Agrupamento de Escolas de Alvalade in Lisbon, Portugal, from 2023 to 2024.
Erasmus+
Completed the Erasmus+ 'Impact Makers' training course focusing on project management and volunteering.