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Tessa Olea
Looking for a jobCreative Fulfillment Specialist
Creative Fulfillment Specialist at CONTENTJET who built AI tools for creator status tracking, messaging, ratings, and payments.
PhilippinesCreative Fulfillment Specialist at ContentJet
Experience
Creative Fulfillment Specialist
Owns the post-approval creator fulfillment pipeline from activation through content upload and handoff to editing. Manages creator contracting, payment, compliance, and SLA-driven follow-ups, and designed AI-assisted tools for status tracking, messaging, ratings, and payment cycles.
Monday.ComClaudeGoogle Apps ScriptGoogle DriveGmailSlackProject CoordinationSLA ManagementEscalation ManagementCreator Operations
Project Coordinator / Operations Assistant
Oversaw on-time delivery of videos, scripts, translations, and other creative assets. Tracked daily progress across recording, editing, uploading, client approvals, and revisions, and acted as the communication link between clients and internal teams.
Project CoordinationCommunication SkillsWorkflow ManagementQuality Assurance
Processing Analyst
Compiled data from multiple processor websites into Google Sheets and maintained accurate records. Processed refunds, chargebacks, and billing through CRM systems and prepared daily summary reports.
Google SheetsCRMData ProcessingReportingCloud Storage
IT Manager / IT Instructor
Managed the IT Department, keeping IT facilities and computer laboratories available and functioning. Taught Java OOP, HTML/CSS, JavaScript, C#, and SQL database management, and advised IT Capstone Projects.
JavaHTML CSSJavaScriptC#SQLTechnical SupportTeachingProject Advising
Education
STI College Balayan
Bachelor of Science in Information Technology from STI College Balayan, completed in 2016.
Bachelor of Science in Information Technology from STI College Balayan, completed in 2016.
STI College Balayan
Diploma in Information Technology from STI College Balayan, completed in 2013.
Diploma in Information Technology from STI College Balayan, completed in 2013.