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Theodora Tsado
Open to opportunitiesSalesforce Administrator
Certified Salesforce Administrator optimizing CRM workflows and delivering data-driven operational efficiency.
NigeriaSalesforce Administrator at Sand Technologies
About
I am a certified Salesforce Administrator with hands-on experience managing CRM data, building reports and dashboards, and implementing automations that improve data accuracy and team productivity.
I have managed and updated over 1,200 Salesforce records, coordinated outreach that booked meetings, and created shared calendars and reports that improved scheduling and sales tracking efficiency.
My background includes administrative roles where I improved response times, ensured billing accuracy, grew social engagement, and maintained compliance through reliable recordkeeping.
I combine Salesforce expertise with Google Workspace, AI tools, and strong communication and problem-solving skills to enable teams to make better decisions and work more efficiently.
Experience
Salesforce Administrator
Managed and updated 1,200+ Salesforce CRM records, created reports and dashboards to improve sales tracking, and coordinated outreach that booked 15+ meetings, improving scheduling efficiency by 25%.
Google WorkspaceSales OutreachCalendar ManagementLead ResearchSalesforceDashboardingAutomation
Office Administrative Assistant
Oversaw social media and email management, growing engagement 18% and reducing response times from 48 to under 12 hours while ensuring 100% billing accuracy for invoices.
ExcelSocial MediaInvoicingSchedulingTime ManagementCommunication Skills
Education
Salesforce
Earned Salesforce Certified Administrator credential in January 2025.
Earned Salesforce Certified Administrator credential in January 2025.
Salesforce
Obtained the Salesforce Certified Associate credential in October 2024.
Obtained the Salesforce Certified Associate credential in October 2024.
African Leadership Xcelerator (ALX) Academy
Completed the Artificial Intelligence Career Essentials (AICE) certification at ALX Academy in April 2024.
Completed the Artificial Intelligence Career Essentials (AICE) certification at ALX Academy in April 2024.
African Leadership Xcelerator (ALX) Academy
Completed the Virtual Assistant certification at ALX Academy in November 2024.
Completed the Virtual Assistant certification at ALX Academy in November 2024.
University of Benin
Completed a Bachelor of Science in Biochemistry at the University of Benin from November 2018 to December 2023.
Completed a Bachelor of Science in Biochemistry at the University of Benin from November 2018 to December 2023.