theresa karam

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Content Specialist & Mini Account Manager

Content Specialist & Mini Account Manager at Toters, managing a store’s product range and storefront on the app.

LebanonContent Specialist & Mini Account Manager at Toters

Experience

Content Specialist & Mini Account Manager
Manage a store on the Toters app, uploading and organizing the full product range, customizing the store's main page, and handling day-to-day account management.
Product Catalog ManagementStore ManagementAccount ManagementContent Management
Medical Sales Representative
Sold ophthalmic diagnostic and surgical equipment to hospitals, clinics, optical shops, and healthcare centers across Lebanon. Managed and closed sales for a designated product line, ran product demos, and supported training and bid submissions.
Medical SalesB2B SalesProduct DemonstrationsCustomer Relationship ManagementTechnical DocumentationBid Preparation
Barista & Disposables Manager
Started as a waitress and ran the boutique corner, tracking inventory, pricing, and costs in Excel. Promoted to barista and disposables manager, preparing drinks, managing supplies, and ensuring smooth daily service.
Inventory ManagementExcelBarista SkillsSupply ManagementCustomer Service
Marketing & Sales Intern
Supported the Neutrogena Retinol Launch 2026, represented the brand at clinic open days, assisted with pharmacy visits and order taking, and contributed to social media content and campaign support.
MarketingSales SupportSocial Media ContentCampaign SupportBrand Representation
Waitress & Bartender
Served guests, made coffee and cocktails, coordinated with the kitchen on dine-in, takeaway, and delivery orders, and helped run private events and busy shifts.
Customer ServiceBartendingCoffee PreparationEvent SupportTeam Coordination
Social Media Marketing Intern
Created and scheduled social media reels and posts, assisted with brochure design and event support, and contributed slogans and ideas for the brand's voice.
Social Media MarketingContent CreationBrochure DesignEvent SupportBrand Voice
Online Tutor
Taught one-on-one sessions in Physics, Math, and Chemistry over Google Meet, adapting each lesson to the student's learning style.
TutoringPhysicsMathematicsChemistryOnline Teaching
Storekeeper & Cashier
Ran the register, helped customers choose products, and consistently exceeded sales goals.
Cash HandlingCustomer ServiceSales
Shadowing Internship
Observed physicians in Internal Medicine, Pediatrics, Oncology, Gynecology, Orthopedics, and General Surgery.
Clinical ObservationHealthcare

Education

Saint Joseph University of Beirut
Pursued a Master's in Biomarketing from 2024 to 2026.
Pursued a Master's in Biomarketing from 2024 to 2026.
Saint George University of Beirut
Earned a Bachelor's in Biology with a minor in Information Technology from 2021 to 2024.
Earned a Bachelor's in Biology with a minor in Information Technology from 2021 to 2024.
American University of Beirut
Completed a project on promoting health literacy in the COVID-19 era among young adults.
Saint George University of Beirut
Participated in a COVID-19 awareness campaign monitoring prevention measures for ministries.

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Experience

Content Specialist & Mini Account Manager

Manage a store on the Toters app, uploading and organizing the full product range, customizing the store's main page, and handling day-to-day account management.

Product Catalog ManagementStore ManagementAccount ManagementContent Management

Medical Sales Representative

Sold ophthalmic diagnostic and surgical equipment to hospitals, clinics, optical shops, and healthcare centers across Lebanon. Managed and closed sales for a designated product line, ran product demos, and supported training and bid submissions.

Medical SalesB2B SalesProduct DemonstrationsCustomer Relationship ManagementTechnical DocumentationBid Preparation

Barista & Disposables Manager

Started as a waitress and ran the boutique corner, tracking inventory, pricing, and costs in Excel. Promoted to barista and disposables manager, preparing drinks, managing supplies, and ensuring smooth daily service.

Inventory ManagementExcelBarista SkillsSupply ManagementCustomer Service

Marketing & Sales Intern

Supported the Neutrogena Retinol Launch 2026, represented the brand at clinic open days, assisted with pharmacy visits and order taking, and contributed to social media content and campaign support.

MarketingSales SupportSocial Media ContentCampaign SupportBrand Representation

Waitress & Bartender

Served guests, made coffee and cocktails, coordinated with the kitchen on dine-in, takeaway, and delivery orders, and helped run private events and busy shifts.

Customer ServiceBartendingCoffee PreparationEvent SupportTeam Coordination

Social Media Marketing Intern

Created and scheduled social media reels and posts, assisted with brochure design and event support, and contributed slogans and ideas for the brand's voice.

Social Media MarketingContent CreationBrochure DesignEvent SupportBrand Voice

Online Tutor

Taught one-on-one sessions in Physics, Math, and Chemistry over Google Meet, adapting each lesson to the student's learning style.

TutoringPhysicsMathematicsChemistryOnline Teaching

Storekeeper & Cashier

Ran the register, helped customers choose products, and consistently exceeded sales goals.

Cash HandlingCustomer ServiceSales

Shadowing Internship

Observed physicians in Internal Medicine, Pediatrics, Oncology, Gynecology, Orthopedics, and General Surgery.

Clinical ObservationHealthcare

Education

Saint Joseph University of Beirut

Pursued a Master's in Biomarketing from 2024 to 2026.

Saint George University of Beirut

Earned a Bachelor's in Biology with a minor in Information Technology from 2021 to 2024.

American University of Beirut

Completed a project on promoting health literacy in the COVID-19 era among young adults.

Saint George University of Beirut

Participated in a COVID-19 awareness campaign monitoring prevention measures for ministries.