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Marketing Analyst
Marketing Analyst at Synder who built lead scoring that raised prioritized leads’ lead-to-purchase conversion from 6% to 9%.
TurkeyMarketing Analyst at Synder
Built a lead scoring model on 5 data sources that splits leads into red, yellow and green groups, raising lead-to-purchase conversion from 6% to 9%. Automated data pipelines with n8n and built an automated monthly sales funnel dashboard in PostgreSQL and Metabase.
Lead ScoringHubSpotMailchimpLemlistGA4BigQueryN8nPostgreSQLMetabaseFunnel Analytics
Established an automated analytics framework for product, marketing and sales teams, increasing customer LTV by 20%. Provided financial insights and led the company's budgeting program, cutting operational costs by 20% in 2 months.
Analytical FrameworksP&L AnalysisLTV Analysis
Master's degree in International Entrepreneurship from Plekhanov Russian University of Economics from 2016 to 2018.
Master's degree in International Entrepreneurship from Plekhanov Russian University of Economics from 2016 to 2018.
Bachelor's degree in World Economics from Plekhanov Russian University of Economics from 2012 to 2016.
Bachelor's degree in World Economics from Plekhanov Russian University of Economics from 2012 to 2016.
Cut operating expenses by 40%, bringing the company to its first profit within 6 months by optimizing the lead-processing workflow. Built automated sales and marketing dashboards in BigQuery and Power BI, cutting SLA time in half and raising conversion rate by 20%.
BigQueryPower BIInteractive Sales DashboardsMarketing DashboardsProcess OptimizationSLA Management
Analyzed and optimized the sales funnel, increasing sales by 15% in three months. Assessed sales team performance and implemented a 15% headcount reduction while maintaining SLA and raising conversion by 10%.
Funnel AnalysisPerformance AssessmentStaff ReductionConversion Rate Optimization
Led the development and optimization of a mobile collections app used by 600+ employees, cutting load time from 30 minutes to 30 seconds and improving operational efficiency by 30%. Diagnosed root cause of slowdown and implemented replacement approach, achieving 100% on-time releases and a 50% increase in user adoption.
Mobile App OptimizationRoot Cause AnalysisTechnical SpecificationsRequirements AnalysisOperational Efficiency
Enhanced the CRM and optimized call-center scheduling with an international team, increasing customer satisfaction by 10%. Served as interim Team Lead, trained and mentored staff, and reduced ramp-up time by 25% through an onboarding program.
CRM EnhancementContact Center OptimizationTeam LeadershipOnboardingMentorshipCustomer Satisfaction
Profile sourced from Himalayas.