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Telemarketer
Customer service representative at InterFirst Capital LLC USA, qualifying financing leads and handling client objections.
NigeriaTelemarketer at InterFirst Capital LLC
Engaged potential clients in professional conversations, identified their financial needs, and provided relevant information about available loan and financing options. Qualified leads by asking targeted questions and handled customer objections professionally.
Cold CallingLead QualificationObjection HandlingFinancial ProductsCommunication Skills
Resolved client complaints and service-related issues by identifying root causes and providing appropriate solutions. Maintained accurate client records and managed inbound communications.
Customer SupportCRMProblem SolvingCommunication SkillsRecord keeping
Maintained accurate customer and sales records using CRM systems and collaborated with inventory and technical teams to coordinate orders. Followed up with customers post-sale to ensure satisfaction and identify additional sales opportunities.
CRMSalesCustomer Relationship ManagementOrder ManagementFollow up
Pursued a Bachelor of Arts in English, completing studies in 2024.
Pursued a Bachelor of Arts in English, completing studies in 2024.
Completed foreign customer service training.
Profile sourced from Himalayas.