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Customer Service Representative
Customer Service Representative at NYICEP, coordinating customer orders from inquiry through delivery.
NigeriaCustomer Service Representative at NYICEP
Respond to customer inquiries and provide clear, accurate information about products, orders, pricing, availability, and delivery. Handle customer concerns, complaints, and requests professionally, and escalate unresolved issues when necessary.
Customer ServiceCustomer SupportOrder CoordinationRecord keepingFollow upCommunication SkillsProblem Solving
Respond to customer inquiries and provide clear, accurate information about products, orders, pricing, availability, and delivery. Handle customer concerns, complaints, and requests professionally, and escalate unresolved issues when necessary.
Customer ServiceCommunication SkillsProblem SolvingOrder CoordinationRecord keepingFollow up
Respond to customer inquiries through phone calls, WhatsApp, and social media. Manage customer orders from initial inquiry through processing and delivery.
Customer ServiceOrder ManagementCommunication SkillsRecord keepingFollow up
Respond to customer inquiries through phone calls, WhatsApp, and social media. Manage customer orders from initial inquiry through processing and delivery.
Customer ServiceOrder ManagementCommunication SkillsRecord keepingFollow up
Assisted customers with product inquiries and helped them identify suitable groceries and provision items. Processed customer purchases and handled payments accurately.
Customer ServiceSalesPayment ProcessingCommunication Skills
Assisted customers with product inquiries and helped them identify suitable groceries and provision items. Processed customer purchases and handled payments accurately.
Customer ServiceSalesPayment ProcessingCommunication Skills
Certified Customer Service Professional (CCSP) certification in progress.
Currently pursuing the Certified Customer Service Professional (CCSP) certification, focusing on advanced customer service and relationship management skills.
Completed Frontend Development course at SQI College of ICT in 2025.
Completed Frontend Development course at SQI College of ICT in 2025.
Completed a Frontend Development course, covering modern web development technologies and practices.
Pursued a Bachelor of Technology in Crop and Environmental Protection, gaining knowledge in agricultural science and environmental sustainability.
Completed Responsive Web Design certification from freeCodeCamp from 2024 to 2025.
Completed Responsive Web Design certification from freeCodeCamp from 2024 to 2025.
Completed the Responsive Web Design certification, learning HTML, CSS, and responsive design principles.
B.Tech in Crop and Environmental Protection from Ladoke Akintola University of Technology, Ogbomoso, Nigeria, from 2018 to 2023.
B.Tech in Crop and Environmental Protection from Ladoke Akintola University of Technology, Ogbomoso, Nigeria, from 2018 to 2023.
Profile sourced from Himalayas.