Tiyasha Banerjee

I’m a Human Computer Interaction practitioner with 8+ years across CX strategy, UX/UI research, and product design in enterprise, government, and consumer environments. I pair qualitative and quantitative research with service blueprinting, information architecture, and high fidelity design to turn insight into measurable product outcomes. In recent work, I led research and design for an AI adoption platform that showed small and midsize business owners real dollars and profit potential before spending a cent. I also validated designs through moderated usability testing on multi-state prototypes, enforcing 44px touch targets to meet WCAG 2.2 (2.1 AA) accessibility standards, and partnering with product managers and engineers each sprint to align research findings to prioritized backlogs. I bring rigor from both practice and publishing—coauthoring an EMNLP-accepted paper (SciEvent) and translating research frameworks into design direction. Across enterprise redesigns, I refined design systems to cut handoff time by ~40%, achieved WCAG 2.2 compliance across audited flows, and iterated over months of usability testing in collaboration with engineering via Jira.