Tom Dowley

I led digital product management at Twist Bioscience, Rodan + Fields, SunPower, and Process Connections, delivering software, Salesforce, and operational transformation initiatives across life sciences, energy, manufacturing, and SaaS. At Twist Bioscience, I improved the software development lifecycle for a $400 million business, introduced Agile ceremonies and release reporting, and drove the roadmap for core life sciences offerings. At Rodan + Fields, I aligned three Salesforce product teams for a multi-year digital transformation and launched an Experience Cloud community serving more than 300,000 users. I also build AI-powered ClickUp agents and workflows that automate project management, documentation, requirements gathering, and planning. My work combines product strategy, customer experience, business process optimization, partner operations, and practical AI-assisted delivery.