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tommy Marshmallow
Looking for a jobCustomer Support Associate
Customer Support Associate at Canaan Communication & Technologies who supported Amazon, TikTok Shop, Walmart, and Temu customers.
UzbekistanCustomer Support Associate at Canaan Communication & Technologies
Experience
Customer Support Associate
Provided customer support across Amazon, TikTok Shop, Walmart, and Temu projects, serving 100,000+ customers. Managed 40+ inbound and 25+ outbound calls daily, resolved 60+ email tickets per day, and earned 30+ positive reviews monthly.
Customer ServicePhone SupportEmail SupportLive ChatCRMAmazonTikTok ShopWalmartTemuProblem SolvingCommunication Skills
Logistics Specialist
Coordinated nationwide vehicle shipments across the United States, managing up to 5 shipments weekly. Negotiated carrier rates and delivery schedules, and utilized Central Dispatch, CRM, and Pricing Insights software.
Logistics CoordinationCentral LiaisonCRMPricing IntelligenceCustomer ServicePhone SupportEmail SupportLive ChatNegotiationCommunication Skills
Education
Alfraganus University
Pursuing a Bachelor of Business in International Business, expected to graduate in the future.