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Assistant Director, UK Data and Analytics – Technical Program Manager
Technical Program Manager at HSBC delivering retail banking campaigns to 1.2 million customers with 96% on-time delivery.
IndiaAssistant Director, UK Data and Analytics – Technical Program Manager at HSBC
Led delivery of 20 retail banking marketing campaigns per quarter targeting 1.2 million customers, achieving 96% on-time delivery across 4 cross-functional workstreams. Orchestrated cross-functional delivery across Marketing, Data Analytics, Data Builders, Messaging, Technology, Legal, Risk, and Advertising Controls teams.
Program ManagementStakeholder ManagementData AnalysisCampaign ManagementGovernanceRisk ManagementComplianceAgileJiraTestingMultichannel Communication
Orchestrated delivery across 6 cross-functional teams managing a $10M wealth management portfolio. Drove fleet-wide compliance, lifecycle governance, and risk mitigation frameworks; improved milestone adherence by 30% and reduced recurrence of critical issues by 40%.
Program ManagementAgileJiraGovernanceRisk ManagementAPI DevelopmentCloud InfrastructureExecutive ReportingStakeholder Management
Led program coordination for migrating 18 legacy applications to AWS, aligning engineering teams, infrastructure stakeholders, and application owners on migration milestones and delivery plans. Managed program risks, issues, assumptions, and dependencies (RAID), driving mitigation plans and timely escalations.
Program ManagementAWSCloud MigrationRAIDStakeholder ManagementAgileTestingIntegrationGovernance
Created detailed maps for Western Europe, delivering real-time updates via HERE Maps mobile and desktop applications. Contributed to developing fully integrated in-dash navigation systems in Agile Scrum environments.
AgileScrumProject PlanningExcelData IntegrityRequirements AnalysisKPI ManagementTraining
Pursued a Master of Business Administration (MBA) from ITM University, Mumbai, India, from 2013 to 2015.
Pursued a Master of Business Administration (MBA) from ITM University, Mumbai, India, from 2013 to 2015.
Earned a Bachelor of Science in Computer Science from the University of Mumbai, India, from 2008 to 2011.
Earned a Bachelor of Science in Computer Science from the University of Mumbai, India, from 2008 to 2011.
Profile sourced from Himalayas.