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Tugbobo Dare
Looking for a jobRemote Customer Support Representative
Customer Support Representative at eBay who handled 500+ inquiries and optimized product listings with SEO.
NigeriaRemote Customer Support Representative at eBay
About
At eBay, I handle customer inquiries through email and chat, resolve buyer and seller complaints, and process refunds and order updates. I’ve handled 500+ inquiries while maintaining communication records and following up on customer issues.
I also draft and optimize eBay product listings using SEO techniques, including keyword optimization and SEO-focused descriptions. My background includes a B.A. in Peace Studies, with a specialization in Conflict Resolution and Community Development.
Experience
Remote Customer Support Representative
Handled and resolved 500+ customer inquiries through professional email and chat communication. Processed refunds, managed order updates, and maintained accurate communication records.
Customer ServiceEmail SupportLive ChatDispute ResolutionOrder ManagementRefund ProcessingSEOKeyword OptimizationDigital Records Management
Education
Lagos State University
B.A. in Peace Studies with specialization in Conflict Resolution and Community Development. Conducted research on Public Perceptions of Security and Military Engagement and participated in group field projects.