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IT & System Administrator
I build secure, reliable IT infrastructure, networks, and end-user support operations.
NigeriaIT & System Administrator at Griot Studios
Leading network improvement project addressing Wi-Fi security and performance, including network segmentation and daily monitoring. Digitized and automated administrative processes using Google Forms and Apps Script, and developed IT SOPs.
Network SecurityNetwork SegmentationGoogle FormGoogle Apps ScriptIT documentationSOP Developmenthardware troubleshootingSoftware Troubleshooting
Configured and deployed servers across multiple locations, integrating them through Active Directory and managing domain services, users, permissions, Group Policy, DNS, and DHCP. Configured VPN connectivity and maintained technical documentation.
Active DirectoryGroup PolicyDNSDHCP
Earned a Higher National Diploma in Computer Science from Ronik Polytechnic in 2016.
Earned a Higher National Diploma in Computer Science from Ronik Polytechnic in 2016.
Provided hands-on technical support, troubleshooting hardware and software issues and managing IT support tickets. Monitored and managed endpoints through Microsoft Intune, investigating security issues and deploying required services.
Technical Supporthardware troubleshootingSoftware TroubleshootingMicrosoft IntuneEndpoint managementTicket Management
Led IT infrastructure and security improvement initiative, assessing systems, documenting risks, and strengthening server environment. Administered Microsoft 365, including user accounts, permissions, MFA, SharePoint, and OneDrive, and established IT documentation and reporting processes.
Microsoft 365SharePointOne DriveMFAVirtual MachinesNetwork SecurityIT documentationTeam Leadership
Initiated and led a network improvement project across multiple retail locations, assessing infrastructure and developing documentation. Diagnosed and resolved network, server, hardware, software, and connectivity issues, and implemented network security improvements.
Network TroubleshootingNetwork SecurityNetwork ConfigurationDocumentationhardware troubleshootingSoftware Troubleshooting
Led restructuring of network infrastructure across two branches, reconfiguring servers and network equipment. Administered Microsoft 365 and related cloud services, managing user accounts, permissions, MFA, SharePoint, and OneDrive, and designed controlled Wi-Fi access.
Microsoft 365SharePointOne DriveMFANetwork InfrastructureWiFiActive DirectoryIT documentation
Developed temporary solution to maintain operations during ERP connectivity issues and played key role in network and systems overhaul. Improved payroll system by restructuring calculations and automating key processes.
ERPNetwork InfrastructurePayroll SystemsAutomationTroubleshooting
Profile sourced from Himalayas.