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Uday Sutar
Looking for a jobTechnical Support Manager
Technical Support Manager at Sinch, supporting Axiom and mission-critical SMS applications for enterprise clients.
IndiaTechnical Support Manager at Sinch Cloud Communication Services India Pvt. Ltd.
Experience
Technical Support Manager
Sinch Cloud Communication Services India Pvt. Ltd.
Led technical support and production operations for enterprise communication platforms, managing critical incidents and deployments for banking clients. Oversaw team scheduling, training, and performance reporting while automating operational tasks.
Linux AdministratorRHELCentOSApache TomcatApache HTTP ServerNginxPHPSSL TLSBASHProduction SupportIncident ManagementVulnerability RemediationOracle DatabaseOracle Advanced QueuesDNSDHCPFTPLDAPNFSyumAutomation
FMS Engineer
Performed system administration and infrastructure support for enterprise clients, including HDFC Bank and Aditya Birla Group. Managed user administration, DHCP services, SSL certificates, and Apache Tomcat vulnerability remediation.
System AdministrationUser ManagementDHCPSSL TLSApache TomcatVulnerability RemediationClient Coordination
FMS Engineer
Provided system administration and production support for HDFC Bank infrastructure environments. Managed user and group administration, DHCP services, SSL certificate installation, and Apache Tomcat vulnerability remediation.
System AdministrationProduction SupportUser ManagementDHCPSSL TLSApache TomcatVulnerability RemediationIncident Management
Education
Mumbai Hindi Vidyapeeth
Bachelor of Arts degree from Mumbai Hindi Vidyapeeth.
Red Hat
Red Hat Certified System Administrator (RHCSA) certification covering Linux system administration, user and group management, package management, SELinux, firewall configuration, Apache Web Server, NFS, Samba, DNS, DHCP, LDAP, FTP, and Apache Tomcat installation and configuration.